HOW LONG IS DELIVERY?
Expected delivery time for your order in business days (excluding weekends) is outlined below for each region:
- Europe: 4-7 days
- United Kingdom: 2-3 days (24 Hour Shipping Available)
- North America: 5-7 days
- South America: 5-10 days, including remote destinations
- Africa: 10-15 days
- Asia: 10-12 days
- Oceania: 5-10 days
- Middle East: 8-12 days
CAN YOU SHIP TO MY ADDRESS?
HOW MUCH IS THE SHIPPING COST?
Shipping to the United Kingdom is completely FREE!
For other countries, there’s just a fixed flat fee.
WHICH SHIPPING COURIER DO YOU USE?
HOW LONG DOES IT TAKE YOU TO PROCESS AND SHIP OUT THE ORDER?
It takes only 1 business day to dispatch orders. We strive to ship out orders as quickly as possible so that you can receive your order in the fastest possible time.
IS THE ACNELYSE CREAM THE ORIGINAL PRODUCT?
The Acnelyse cream is indeed original and authentic, as confirmed by the QR code provided by the manufacturer, Abdi İbrahim.
WHICH PAYMENT METHODS CAN I USE?
Payments can be made by Pay By Bank, fast and secure directly from your bank app – no card needed (UK banks only).
We’re actively working on bringing Pay by Bank to international countries.
You may also pay by Direct Bank Transfer (worldwide bank transfers accepted).
Direct Bank Transfer is a secure payment method you can trust, with fast clearing times—usually instant to less than one day in the UK, and 1–2 days for international transfers.
IS MY PAYMENT SAFE?
Yes, all payments made through the acnelyse.com website are safe and secure due to the strong encryption integrated into the site. The acnelyse.com website is protected and is SSL certified represented by the small padlock displayed in the internet address bar at the very top of the page.
HOW CAN I CONTACT YOU?